Highlights
Industry playbooks, ready to launch
Explore how OnDuty adapts to your channels, workflows, and the way your teams already serve customers.
What you get
- ●Capture leads, qualify intent, and book meetings while your team sleeps.
- ●Deflect FAQs, resolve common issues instantly, and escalate when it matters.
- ●View every conversation by tenant, channel, and customer in one place.
USE CASE · HOSPITALITY
Hotels & vacation rentals
Capture more direct bookings while reducing front-desk overload.
OnDuty handles availability questions, booking requests, and stay logistics 24/7 across web, WhatsApp, and Telegram—so your front desk can focus on guests on-site.
USE CASE · F&B
Restaurants & cafés
Fill more tables while answering guests instantly on their favorite channels.
OnDuty handles reservations, menu questions, and basic logistics on autopilot so your team can focus on service, not inboxes.
USE CASE · HEALTH
Clinics, dentists & health centers
Reduce phone congestion and make it easier for patients to show up prepared.
OnDuty automates appointment requests, pre-visit questions, and basic triage so your staff spends more time on care—not phone calls.
USE CASE · REAL ESTATE
Real estate agencies & brokers
Never lose another property lead because nobody was available to reply.
OnDuty captures buyer and renter intent, answers property questions and books viewings automatically, so you only spend time on serious leads.
USE CASE · PUBLIC SECTOR
Politicians & public figures
Be reachable 24/7 without burning out your staff.
OnDuty categorizes citizen messages, answers common questions and routes sensitive topics so your team can respond faster and more transparently.
USE CASE · TELCO
Telecom & internet providers
Reduce call volume and keep customers informed during incidents.
OnDuty answers outage FAQs, plan questions and billing basics at scale, while routing complex cases to human support.
USE CASE · FINANCIAL SERVICES
Banks & fintech wallets
Reduce pressure on support while keeping customers informed and confident.
OnDuty handles card FAQs, onboarding questions and basic account information while routing sensitive operations to your secure flows.
USE CASE · COMMERCE
E-commerce & retail
Boost conversion while reducing repetitive support tickets.
OnDuty helps shoppers find products, understand policies and track orders without waiting for an agent.
USE CASE · B2B
SaaS & B2B products
Grow pipeline while keeping support lean.
OnDuty handles demo requests, pricing questions and basic product support, routing qualified leads straight to your sales team.
USE CASE · EDUCATION
Education & online courses
Increase applications and keep current students informed.
OnDuty explains programs, dates and requirements, and helps prospects move from interest to enrollment.
USE CASE · EVENTS
Events, venues & ticketing
Keep fans informed in real time without overwhelming your staff.
OnDuty answers questions about dates, access, and tickets, and routes group or VIP requests to your team.
USE CASE · FITNESS
Gyms & fitness / wellness studios
Reduce front-desk interruptions while keeping members engaged.
OnDuty answers questions about memberships, schedules and classes, and collects leads for your sales team.